Job Post has already been expired and hence apply procedure has been disabled. Please search another job at rojgari sanjal. Search Jobs
CUSTOMER SERVICE / PHONE OPERATOR
Jobs Function:AdministrativeJobs Availability:Full Time
Jobs Level:MidOffered Salary:Negotiable
Jobs Location:NepalMin. Experience Year:1 to 3 Years
Academic Qualification:BachelorNo. of Openings:1
Deadline:May 31, 2022 (2 years ago)Preferred Gender:Female
JOB DESCRIPTION
  Working in a team who's key role is to respond to all customer enquiries received via phone and email
  Working across all aspects of our helpdesk in a timely manner aiming for a one touch customer service experience.
  Providing end to end resolution of all customer enquiries or queries
  Handle client disputes with compassion and care
  Record all communication and actions performed accurately and thoroughly
  Perform daily administration tasks
  Demonstrate an outstanding customer experience in all aspects of your interactions

JOB REQUIREMENTS
English speaking is compulsory and must have strong hold in communicating Verbally.
Experience in a call centre & administration
A positive attitude and exceptional work ethic.
A love of helping others and providing a positive interaction
Very Strong verbal and written communication skills
An excellent customer-centric focus
Good time management skills and the ability to work autonomously and within a team
The ability to problem solves.
Intermediate skills in Microsoft Word, Excel, Outlook, Facebook, Instagram and Tik Tok etc
Experience in a call centre environment would be highly regarded and will be appreciated.

        
Feedback