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CUSTOMER SERVICE / PHONE OPERATOR
JOB DESCRIPTION
JOB REQUIREMENTS
Jobs Function: | Administrative | Jobs Availability: | Full Time |
---|---|---|---|
Jobs Level: | Mid | Offered Salary: | Negotiable |
Jobs Location: | Nepal | Min. Experience Year: | 1 to 3 Years |
Academic Qualification: | Bachelor | No. of Openings: | 1 |
Deadline: | May 31, 2022 (2 years ago) | Preferred Gender: | Female |
Working in a team who's key role is to respond to all customer enquiries received via phone and email
Working across all aspects of our helpdesk in a timely manner aiming for a one touch customer service experience.
Providing end to end resolution of all customer enquiries or queries
Handle client disputes with compassion and care
Record all communication and actions performed accurately and thoroughly
Perform daily administration tasks
Demonstrate an outstanding customer experience in all aspects of your interactions
JOB REQUIREMENTS
English speaking is compulsory and must have strong hold in communicating Verbally.
Experience in a call centre & administration
A positive attitude and exceptional work ethic.
A love of helping others and providing a positive interaction
Very Strong verbal and written communication skills
An excellent customer-centric focus
Good time management skills and the ability to work autonomously and within a team
The ability to problem solves.
Intermediate skills in Microsoft Word, Excel, Outlook, Facebook, Instagram and Tik Tok etc
Experience in a call centre environment would be highly regarded and will be appreciated.
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