The Workshop Eatery

  Oversee day-to-day restaurant operations, ensuring high-quality service and customer satisfaction

  Recruit, train, and evaluate staff performance while maintaining a motivated and efficient team

  Monitor inventory, place supply orders, and maintain optimal stock levels

  Track operating expenses and manage food and labor costs within budget

  Ensure strict compliance with health, safety, and hygiene standards

  Implement and enforce company policies and operational procedures

  Respond to customer feedback and resolve complaints professionally and promptly

  Prepare weekly schedules and maintain proper shift coverage during peak times and holidays

  Collaborate with kitchen and front-of-house teams to maintain food quality and service efficiency

  Monitor daily, weekly, and monthly sales performance to ensure revenue targets are met and prepare reports for the same.

  Track key performance indicators (KPIs) such as average bill size, table turnover rate, and revenue per seat/hour.

  Collaborate with marketing and operations teams to develop sales strategies and promotions through regular sales forecasting.

  Identify trends, seasonal patterns, and underperforming menu items to support decision-making.

  Foster a respectful, positive, and team-oriented workplace culture

Strong understanding of food and beverage operations

Excellent leadership, communication, and problem-solving skills

Ability to lead teams effectively under pressure

Strong organizational and multitasking abilities

Familiarity with inventory management, POS systems, and scheduling tools is a plus

Fluency in both English and Nepali