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Zafar Travels And Tours Pvt Ltd
TICKETING OFFICER
JOB DESCRIPTION
JOB REQUIREMENTS
| Jobs Function: | Ticketing Officer | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Senior | Offered Salary: | 20,000 to 25,000 |
| Jobs Location: | Samakhusi | Min. Experience Year: | 1 to 3 Years |
| Academic Qualification: | Higher Secondary (+2 ,Diploma, A Level ) | No. of Openings: | 1 |
| Deadline: | April 21, 2024 (11 days ago) | Preferred Gender: | Any |
Issuing national and international tickets
Responsible for selling tickets to our passengers by phone, email, and in-person visits
Provide a high level of customer care at all times. Be able to communicate in English and Nepali at the business level. Explain routing, visa rules, transits, etc
Handle refund, re-issuance, and cancellation of air tickets
Escalate difficult cases to seniors and airline staffs
Calculate the best fares and optimal routes, and have persuasion skills
JOB REQUIREMENTS
Should have good knowledge of GDS booking system preferably Galileo
Should have excellent command In English and Nepali (speaking, reading, writing)
Should have knowledge in airline fare rules, BSP reconciliations, ticket cancellations & refunds
Should have good knowledge about budget airlines and group bookings
Should have Microsoft application skills (words, excel, PPT, internet)
Should have highly skilled in customer services
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