Nectar Digit Pvt. Ltd.
CUSTOMER SERVICE REPRESENTATIVE
JOB DESCRIPTION
JOB REQUIREMENTS
| Jobs Function: | Administrative Assistant | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Junior | Offered Salary: | Negotiable |
| Jobs Location: | Sundhara, Kathmandu, Nepal | Min. Experience Year: | 6 Months to 1 Year |
| Academic Qualification: | Bachelor | No. of Openings: | 10 |
| Deadline: | August 31, 2025 (In 6 days) | Preferred Gender: | Any |
Communicate with customers via phone, email and chat.
Provide knowledgeable answers to questions about the services we provide.
Follow up with customers to ensure their technical issues are resolved
Work with internal departments to meet customer's needs.
Monitor customer complaints on social media and reach out to provide assistance.
Gather customer feedback and share with other team members.
JOB REQUIREMENTS
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work .
Understanding using help desk software and remote support tools
Proficient in Microsoft Office and other Office Software Systems.
Experience as a front desk officer, salesperson.
+2 Pass or Graduated or Bachelor's degree running in Business, Marketing, Communications, or related field with strong oral and written communication skills.
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