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CUSTOMER SERVICE REPRESENTATIVE
Jobs Function:Online sellerJobs Availability:Full Time
Jobs Level:MidOffered Salary:13,000 to 15,000
Jobs Location:Banasthali Chowk KathmanduMin. Experience Year:6 Months to 1 Year
Academic Qualification:Higher Secondary (+2 ,Diploma, A Level )No. of Openings:3
Deadline:May 31, 2024 (24 days ago)Preferred Gender:Female
JOB DESCRIPTION
  Providing introductory information to prospective and new customers Ensuring that consumers are satisfied with products or services by handling complaints and inquiries Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases Letting patrons know about additional products or services that might benefit them Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns, when necessary Troubleshooting common issues with products or services Working with a team of CSRs and other departments to find appropriate solutions to problems

JOB REQUIREMENTS
Providing introductory information to prospective and new customers Ensuring that consumers are satisfied with products or services by handling complaints and inquiries Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases Letting patrons know about additional products or services that might benefit them Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns, when necessary Troubleshooting common issues with products or services Working with a team of CSRs and other departments to find appropriate solutions to problems

        

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