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CUSTOMER SERVICE REPRESENTATIVE
JOB DESCRIPTION
JOB REQUIREMENTS
| Jobs Function: | Online seller | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Mid | Offered Salary: | 13,000 to 15,000 |
| Jobs Location: | Banasthali Chowk Kathmandu | Min. Experience Year: | 6 Months to 1 Year |
| Academic Qualification: | Higher Secondary (+2 ,Diploma, A Level ) | No. of Openings: | 3 |
| Deadline: | May 31, 2024 (2 months ago) | Preferred Gender: | Female |
Providing introductory information to prospective and new customers Ensuring that consumers are satisfied with products or services by handling complaints and inquiries Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases Letting patrons know about additional products or services that might benefit them Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns, when necessary Troubleshooting common issues with products or services Working with a team of CSRs and other departments to find appropriate solutions to problems
JOB REQUIREMENTS
Providing introductory information to prospective and new customers Ensuring that consumers are satisfied with products or services by handling complaints and inquiries Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases Letting patrons know about additional products or services that might benefit them Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns, when necessary Troubleshooting common issues with products or services Working with a team of CSRs and other departments to find appropriate solutions to problems
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