Job Post has already been expired and hence apply procedure has been disabled. Please search another job at rojgari sanjal. Search Jobs
Himal Refrigeration & Electrical Industries Pvt. Ltd.
CUSTOMER SERVICE REPRESENTATIVE
JOB DESCRIPTION
JOB REQUIREMENTS
| Jobs Function: | Customer Services | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Mid | Offered Salary: | Negotiable |
| Jobs Location: | Gushingaal Chowk, Lalitpur | Min. Experience Year: | 1 to 3 Years |
| Academic Qualification: | Higher Secondary (+2 ,Diploma, A Level ) | No. of Openings: | 1 |
| Deadline: | June 22, 2023 (2 years ago) | Preferred Gender: | Female |
• Listening to customer’s queries, concerns and handling complaints • Giving detailed explanations of services or products • Working with a sales team to create better methods to address customer complaints • Reviewing customer accounts and transactions while resolving issues • Communicating with customers in-person, through email or chat, over the phone or on social media • Receiving orders, calculating charges and processing payments • Monitoring customer satisfaction levels • Referring customers to superiors when necessary
JOB REQUIREMENTS
• Great communication abilities, including written and verbal communication • +2 completed. Bachelor preferred • Patience, empathy and professionalism • Good problem-solving and decision-making capabilities • Basic computer skills, including data entry and website navigation • Effective time management, prioritization and multitasking skills • Ability to work in a team setting • In-depth understanding of the company’s products or services
Share Job Post
