Lets Go Maldives

  We are seeking a dynamic and experienced Administration Supervisor with a strong background in café operations and coffee sales. The ideal candidate will have prior experience working as a barista, along with the ability to train staff, maintain high service standards, and attract and retain customers. This role involves overseeing the day-to-day functioning of our café, managing staff housing and office coordination, and supporting administrative tasks in alignment with company procedures. A passion for coffee, customer engagement, and team leadership is essential.

  Sales Development Develop and implement promotion & sales strategies for café products (including our in-house coffee brand) and other assigned products. Leverage barista knowledge and customer engagement techniques to promote and upsell coffee and café items. Search for new business opportunities and negotiate with potential clients to grow sales. Demonstrate and present coffee, tea & other products to customers in an engaging and informative manner. Reach and maintain sales targets consistently. Provide regular feedback to Management on sales performance, customer preferences, and market trends. Proactively attract and retain a loyal customer base through exceptional product knowledge and service.

  Cafe Operations Coordination Supervise the day-to-day operations of the café, ensuring smooth service flow. Train new and existing staff on communication standards, service excellence, and effective sales techniques. Initiate and facilitate team training and brainstorming sessions to improve service quality and productivity. Monitor inventory levels, track stock movement, and coordinate orders as needed. Ensure compliance with all food safety and hygiene regulations, as well as relevant health and safety standards. Organize and maintain a clean café environment, including creating and monitoring cleaning schedules. Maintain high standards of product quality, presentation, and customer service. Drive sales through visual merchandising, menu development input, and seasonal promotions.

  Staff Accommodation Coordination Coordinate staff housing arrangements, including check-in/check-out procedures under the supervision of the HR Manager. Collect and report accommodation maintenance requests to the Maintenance team. Ensure cleaning schedules and linen management are followed. Monitor waste disposal and cleanliness of the accommodation areas. Maintain accurate records of staff accommodation assignments and availability.

  Office Coordination Ensure office cleaning routines are followed and address any issues with the appropriate department. Oversee waste management and cleanliness of the overall office space. Monitor and report general maintenance concerns related to the office premises.

  Administrative Support Provide administrative and clerical support to the HR Department. Process and maintain documentation related to various HR and operational needs. Organize and handle printing, filing, and overall documentation systems. Prepare and submit reports on operations, activities, and staffing as required. Ensure all tasks are executed as per the Standard Operating Procedures of the company.

Job Requirements – Administration Supervisor Proven experience in café operations, preferably as a barista Strong sales and customer service skills, especially in promoting coffee products Ability to train and supervise staff Knowledge of food safety and hygiene regulations Experience in inventory management and order coordination Good communication and organizational skills Familiarity with staff accommodation coordination and office maintenance tasks Proficient in handling administrative duties and documentation Strong leadership and problem-solving abilities Flexible to work in shift rotations, 6 days a week