Sinamangal Aiport Hotel Pvt Ltd

  Support daily operations of Front Office, Food & Beverage (F&B), and Housekeeping departments

  Assist in enforcing and maintaining Standard Operating Procedures (SOPs) across all outlets

  Help coordinate staff schedules, briefings, and task assignments

  Handle routine guest inquiries and minor complaints; escalate complex issues to senior management

  Monitor inventory levels for F&B supplies, housekeeping amenities, and front-desk materials; coordinate replenishment orders

  Co-facilitate onboarding and refresher training sessions for new and existing staff

  Prepare basic performance reports (e.g., occupancy rates, F&B covers, housekeeping status) for weekly review

  Support cost-control measures by comparing actual expenses to departmental budgets

  Participate in health, safety, and hygiene inspections to ensure compliance

  Foster a positive work environment by motivating staff and recognizing strong performance

2–3 year of experience in a hotel environment (Front Office, F&B service, or Housekeeping)

Excellent communication skills in English, Hindi and Nepali

Basic computer proficiency (MS Office), familiarity with a hotel PMS and OTA platforms

Strong willingness to learn, adapt quickly, and work under pressure

Good organizational skills, attention to detail, and multitasking ability

Customer-centric mindset with proactive problem-solving skills

Ability to collaborate effectively across departments and maintain a guest-first attitude